SADAK SHAMS
PROMOTER-SALES
Profile summary
Dynamic and results-oriented marketing and customer service professional with a proven track record of driving brand growth, enhancing customer engagement, and delivering exceptional client experiences. Adept at developing and executing innovative marketing strategies, managing campaigns, and analyzing consumer behavior to maximize business impact. Skilled in building strong client relationships, resolving complex issues, and providing personalized solutions that boost customer satisfaction and loyalty. Passionate about combining strategic marketing insights with superior customer service to support business objectives and strengthen brand reputation.
Key skills
Professional experience
• Promoting the brand (UNDER ARMOUR) Managing all the stocks & sort items according standards. • Guiding consumers according to their needs. • Constantly developing sales strategies that generate sales • Use retail and commercial expertise to maximize sales opportunity
- Promoting the brand (NEW BALANCE) Managing all the stocks & sort items according standards.
- Guiding consumers according to their needs.
- Constantly developing sales strategies that generate sales
- Use retail and commercial expertise to maximize sales opportunity
• Promoting the brand (NEW BALANCE) Managing all the stocks & sort items according standards. • Guiding consumers according to their needs. • Constantly developing sales strategies that generate sales • Use retail and commercial expertise to maximize sales opportunity
- Giving exceptional customer service experience by living with the Adidas service standards and EMMs.
- Operating cash registers efficiently, process transactions, handle returns and exchanges, and track orders.
- Monitoring inventory levels, receive shipments, stock shelves, and organize the sales floor.
- Promote loyalty programs, seasonal promotions, and other store initiatives.
- Participate in team meetings, training sessions, and collaborate with peers and supervisors.
• Prioritized and completed wide range of tasks each time. • Managed and tracked supply using company inventory management software. • Updated computer inventory listings. • Stocked and shelved supplies and organized displays. • Received deliveries and tallied accordingly. • Listened to the advices of my seniors and followed the instructions as followed.
- Prioritized and completed wide range of tasks each time.
- Managed and tracked supply using company inventory management software.
- Updated computer inventory listings.
- Stocked and shelved supplies and organized displays.
- Received deliveries and tallied accordingly.
- Listened to the advices of my seniors and followed the instructions as followed.
• Reviewed and analyses complaints received from clients. • Responsible to answer the calls at the first point of contract between the company and key customers. • Identifying the customers problems and providing timely and effective solutions. • Maintain detailed record of customer interactions, feedbacks, and resolutions for further references and improvements. • Priorities and manage multiple customer interactions effectively to ensure timely responses.
- Reviewed and analyses complaints received from clients.
- Responsible to answer the calls at the first point of contract between the company and key customers.
- Identifying the customers problems and providing timely and effective solutions.
- Maintain detailed record of customer interactions, feedbacks, and resolutions for further references and improvements.
- Priorities and manage multiple customer interactions effectively to ensure timely responses.